About the job Account ManagerPosition Title: Account ManagerWork Set Up: On-siteSchedule: 7:00 AM to 4:00 PM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:Seeking a motivated and commercially savvy Account Manager to manage, grow, and develop client accounts in the promotional products space. This role combines client nurturing, cross-selling, and new business development - all from a back-office setting.What You'll Do:
Client Nurturing & Account Growth
Manage and strengthen relationships with existing clientsUnderstand each client's business calendar (events, campaigns, gifting seasons)Recommend promotional products that align with client goalsIdentify upsell and cross-sell opportunitiesMonitor reordering cycles and suggest timely refreshesMaintain regular email and phone communicationBuild long-term client loyalty and satisfaction * New Business DevelopmentResearch and identify potential new clientsInitiate outreach via email, phone, and networksUnderstand prospect needs and present relevant solutionsConvert leads into active, long-term clientsMaintain and track a new business pipeline * Collaboration & CoordinationWork closely with quoting, design, and production teamsBrief internal teams on client expectations and brandingUpdate CRM with all engagement and sales activitiesShare market feedback with the broader teamWhat We're Looking For:2-4 years in account management, client service, or B2B salesExperience in promotional products, marketing, or print is a plusExcellent communication and relationship-building skillsCommercial mindset with a proactive, organised approachFamiliarity with CRM systems (e.g., HubSpot, Zoho)Why You'll Love Joining the CO Fam!At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup - it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.Here's what's in store for you:Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team!
