Discover your 100% YOU with MicroSourcing! Position: Accounts Payable Support Specialist Work setup: Hybrid | Night shift Location: Ortigas, Pasig City Why join MicroSourcing You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements. Career Growth: Take advantage of opportunities for continuous learning and career advancement. Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture. Your Role The Accounts Payable (AP) Support Specialist is responsible for managing all incoming vendor and internal inquiries via the AP helpdesk and email. This role ensures timely resolution of queries, maintains vendor satisfaction, and supports the overall accuracy of the AP subledger. Key Responsibilities Monitor and manage the shared AP helpdesk inbox and Freshdesk ticketing system daily. Manage a daily volume of approximately 50 emails via the AP mailbox. Log, categorize, and prioritize all incoming internal and external inquiries, coordinating with the AP department as needed. Research and resolve invoice discrepancies, payment issues, and aged invoices, coordinating with the AP department as needed Process refund invoices received from the Accounts Receivable (AR) department, including reviewing incoming refund requests and verifying transaction details. Gather all required vendor documentation for onboarding new vendors and provide it to the AP Manager. - About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. Our commitment to 100% YOU MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%! For more information, visit https://www.microsourcing.com/ Terms & conditions apply
