Customer Service and Administrative Services Coordinator

Makati City, Metro Manila
Permanent
Full-time

2 months ago
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A close-knit team and a passion for our clients.We are looking for a qualified applicant to be our Customer Service and Administrative Services Coordinator.Job Responsibilities:Administration:

Manage multi-line VoIP Telephone System

Greet customers and vendors

Office Supply inventory and management

Data base management

-ACT! CRM-Cyclone Collection Software
-Recovernet
-Data importing/Exporting
-Data entry

Bankruptcy certification and management

Credit Bureau management

-E-Oscar

Fax distribution and management

New account processing

-“Waterfall”-Statement processing

Mail return

Bookkeeping

-Payment posting-Month end balancing and trust accounting

Paralegal tasks

-Suit authorization process-Documentation procurement and managementCustomer Service:

Quarterly customer service audit

Client response

-Respond to phone call-Voicemails-Emails

Maintain contact with current clients and tend to customer service needs as necessary

RequirementsJob Requirements:- Be a creative, positive, and motivated person- Be able to complete administrative tasks- Be a self starter and a team player- Be able to manage multiple projects at once- Have at least one year of customer service experience- Have an advanced knowledge of Microsoft Office applicationsBenefits

HMO with 1 free dependent upon hire
Life Insurance
20 PTO credits annually
VL and SL cash conversion
Annual Performance-Based Merit Increases and Employee Recognition
Great Company Culture
Career Growth and Learnings

SuperStaff