Product Training Specialist

• Identify internal and external training needs, develop training programs, assess understanding and conduct refresher sessions as needed
• Designing and executing quality training to external clients across different markets as needed
• Ability to conduct training sessions in English and Filipino

• Provide weekly classroom training and onsite/online training to external clients
• Maintain effective communication with customers to establish further training needs
• Gather feedback on customers and propose solutions to gaps
• Evaluate the effectiveness of training and modify materials and processes as appropriate
• Assist in creating and updating of Product User Guides in English and Filipino
• Conduct internal product training sessions for onboarding staff across various countries

• Induction: Company and Product Introduction
• New Product Launch
• In-depth Cartrack Solutions training

• Diploma/Bachelor's Degree in Business with outstanding academic performance or equivalent industry experience
• At least 3 years in a learning and development and/or training
• Passionate and engaging communication skills
• Confident to conduct stand-up presentations
• Can work onsite in Makati
• Willing to do field work (4x a week)

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