Restaurant Manager (Spanish Resto)

Filinvest Group View all jobs

  • Mabalacat, Pampanga
  • Permanent
  • Full-time
  • 2 months ago
Filinvest Hotel: QUEST PLUS CONFERENCE CENTER CLARKPOSITION SUMMARYThe Restaurant Manager is fully responsible in managing and controlling the day-to-day operations for the outlets. His/her role also maximizes revenue to achieve the budget in particular the outlets and maintaining the highest service standard to guests and patrons.Key Areas: * Restaurant Operations
  • Human Resource
  • Financial Responsibilities
  • Occupational Health and Safety
  • Other duties as assigned
SCOPE AND RESPONSIBILITIES1. RESTAURANT OPERATIONS * Check to ensure that the food and beverage standard for the outlet is consistent and of prescribed high quality by working closely with the outlet chef.
  • Assists the F&B Manager / Director in planning, preparing proposals, ideas, and suggestions to the promotional and marketing aspects for the Restaurant and Banquet outlets with a view to increase revenue and profit.
  • Prepares and submits a comprehensive marketing plan for the outlet to achieve desired revenue.
  • Controls shift briefing for the outlet as required and to ensure that the Outlet Supervisor or Captain Waiter conduct the same for every shift to ensure proper communication flow.
  • Established professional business rapport with regular guests and patrons by offering warm, courteous service and ensuring VIP recognition is implemented.
  • Prepares monthly report and other reports for the outlet as required.
  • Conducts monthly meetings for the outlet to discuss performance, problem solving, business development and other related matters.
  • Ensures that all outlet staff are well groomed and adheres to hotel guidelines on personal appearance.
  • Identifies training needs and conducts training sessions on a regular basis to ensure staff can maintain the service standard.
  • Attends departmental meetings and briefings as well as other meetings of importance as required.
  • Competent in managing the entire bar operation such as costing and stock ordering.
  • Handles operation, while being able to handle customers queries, feedback and complaints with quick solution and professional demeanor.
2. HUMAN RESOURCE RESPONSIBILITIES * Planning for future staffing needs.
  • Recruiting in line with company guidelines.
  • Preparing detailed introduction programs for new staff.
  • Maintaining up-to-date staff records and approving leave request considering business requirements.
  • Coaching, counseling, and disciplining staff, providing constructive feedback to enhance performance.
  • Resolving disputes.
  • Regularly communicating with staff to maintain good relations.
  • Producing efficient work schedule in line with local labor code.
  • To report for duty punctually always wearing the required uniform and name badge.
  • To maintain a good working relationship with colleagues and all other departments.
  • To have a complete understanding and adhere to the hotels policy relating department.
  • To always maintain a high standard of personal appearance and hygiene.
  • To have a complete understanding of the employee's code of conduct and adhere to the rules contained within.
  • To carry out other responsibilities and duties assigned.
  • Ensures to maintain positive relationships with Departmental and Hotel colleagues.
  • Ensures to always maintain a positive attitude and disposition.
3. FINANCIAL RESPONSIBILITIES * Effectively monitor and analyze variations from the budget.
  • Develop systems that measure the cost effectiveness of the departments.
  • Review financial report.
  • To actively strive to achieve and maximizing of costs against revenues.
4. OCCUPATIONAL HEALTH AND SAFETY RESPONSIBILITIES * Ensures that all areas are in line with HACCP guidelines.
  • Be familiar with property safety, food safety, first aid and fire emergency procedures.
  • Initiate action to correct a hazardous situation and notify the F&B Manager / Director of potential dangers.
  • Ensure security incidents and accidents are logged.
5. OTHER DUTIES AS ASSIGNED * Participates in the regular evacuation drill procedure.
  • Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance.
  • Adheres to environmentally friendly practices such as: reduce waste, recycle when possible and reuse whenever applicable.
  • Responsible in being a role model of the Company that would be aligned with the Company Standards, Code of Discipline and Policy and Procedures.
  • Performs other functions and duties which may be assigned by the immediate superior.

Filinvest Group