Chat Customer Agent | Up to 21K Pay Package

Pampanga
₱21,000 per month
Permanent
Full-time

1 month ago

Be the spark that brightens days and ignite your career with TTECs award-winning employment experience. As a Chat Service Representative working onsite in Pampanga, youll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 9am- 4pm. You may visit TTEC Pampanga office at Bldg. 4 SM City San Fernando, Olongapo-Gapan Road, Lagundi, Mexico, Pampanga.What Youll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, youll work to resolve customer technical requests or issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, Youll

Answer incoming communications from customers, 90% chat and 10% calls for callbacks only
Connect and resolve issues with customers using clear communications

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