Claims Associate
Sun Life Financial View all jobs
- Manila City, Metro Manila Taguig City, Metro Manila
- Permanent
- Full-time
- Performs all related claims facilitating tasks as well as receiving and releasing of claim documents and checks to clients, advisors & other departments in SL, claim record creation, handling of claims & maturity payments; preparation of check requests, monitoring reports and letters and attending to claim notification and inquiries (email & phone).
- Knowledge of life insurance basic concepts and operations.
- ING, PRISM, CLAIMS, CAS, LGS, WMS
- Mininum Typical Experience
- Graduate of a 4-year course
- Records all claims received
- Prepares FIS for approved or denied claims according to instructions from Claim Analysts and for approval of Claim Analyst/Claims Manger/Head, Claims; prepares FIS for maturities (individual life and PN plans) for approval of Claim Analysts/Claims Manager/Head, Claims
- Receives and processes incoming mail; locates claim files, attaches received claim documents and endorses to Claim Analyst in charge
- Prepares transmittal forms and releases claim checks, letters and other documents.
- Prepares claim approval and denial letters, maturity notices and maturity cover letters.
- Attends to inquiries from advisors, clients and staff over the counter, e-mail and telephone.
- Processes requests for Letter of Authority re Free Diagnostic Procedures
- Prepares assigned reports.
- Processes billing statements of inspection agencies
- Requisitions and safekeeping of Claims Section supplies
- Attends to logistics requirements for Section meetings & access to application
- Other claim facilitating tasks