Reservation/Lodging CSR-Customer Service Representative
Neksjob Philippines
Baguio, Benguet
Permanent
Full-time
22 days ago
A Reservation/Lodging Agent is a hospitality professional who assists guests with booking accommodations, such as hotel rooms, vacation rentals, or event spaces. They handle reservations, check-ins, and check-outs, ensuring a smooth and enjoyable experience for guests. Reservation/Lodging Agents also provide information about amenities, services, and local attractions, as well as address any inquiries or concerns guests may have during their stay. Their goal is to provide exceptional customer service and contribute to a positive guest experience. Qualifications Educational Background: SHS Graduate CEFR: B2 Segment: Starter / Adapter Segment References Starter No experience at all Adapter With experience but not related to BPO. Expo Gen 1 With Customer Service Experience 5 months below Expo Gen 1 With Customer Service Experience 6-12 months Expo Gen 1 With Customer Service Experience 13-24 months Expo Gen 1 With Customer Service Experience 25-48 months Expo Gen 1 With Customer Service Experience 49 months above Expo Tech Expro 2 With Technical Support Experience 6-12 months Expo Tech Expro 3 With Technical Support Experience 13-24 months Expo Tech Expro 4 With Technical Support Experience 24-48 months