PS ERP Project Manager

Oracle

Makati City, Metro Manila
Permanent
Full-time

2 months ago

Job Description:The Project Manager will primarily be responsible for managing the delivery of the NetSuite implementation. Utilizing NetSuite's Suite Success Methodology, the resource will drive the delivery of NetSuite's Professional Services engagements according to the agreed upon scope, time and budget - all while ensuring the highest degree of customer satisfaction.The Project Manager is a key player in managing, tracking and communicating the progress of projects, and in ensuring the quality delivery of implementation services. From initiation through to completion, the Project Manager will be responsible for planning customer-specific engagements, managing development and completion of any adhoc business requirements including the signoff process, managing the execution of deliverables while controlling scope, executing the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks.The Project Manager will manage multiple concurrent projects and will work with various resources within a matrix environment. As a member of the Consulting organization, you are responsible for ensuring that a quality, integrated software solution is delivered in a timely manner, at budget, and to our client's satisfaction. This involves working closely with the client to understand and manage their expectations, as well as working closely with Oracle and third-party vendors to ensure delivery.Creates and manages an overall project plan (including budget, structure, schedule, and staffing needs) for one or more Oracle engagements. Monitors and reports progress/changes against the plan.Drives implementation by providing motivation and direction. Job duties are varied and complex, needing independent judgment. May have project lead role. A BS or BA in related fields. 5-7 year overall experience in functional or technical role. Two years experience in multi-dimensional issue resolution. As a member of the Consulting organization, you are responsible for ensuring that a quality, integrated software solution is delivered in a timely manner, at budget, and to our client's satisfaction. This involves working closely with the client to understand and manage their expectations, as well as working closely with Oracle and third-party vendors to ensure delivery.Responsibilities:Project Portfolio Management

Manage multiple, concurrent projects ensuring quality, on-time and on-budget implementations
Plan, manage and communicate the progress of the project, achieving project milestones and maintaining momentum of the project
Utilize a mix of global resources within a matrix environment
Utilize NetSuite's Project Management Methodology to drive implementations to successful completion, ensuring highest degree of customer satisfaction
Manage expectations with the customer in regard to:

Project Scope
NetSuite PS Delivery Model
Stakeholder Roles and Responsibilities
Timelines
Escalation and Change Management
Communication and Risk Management Plans.
Facilitate resolution of issues and roadblocks
Responsible for final presentation and signoff of key milestones and deliverables, such as Project Kickoffs, Project Plans, Change Orders, and Status Reports
Perform post go-live summary analysis on completed projects, and share with relevant departments internally

Problem Solving

Demonstrated experience in translating customer business requirements into workable business solutions either as software solutions or as re-engineering initiatives
Quickly assesses customer needs, develops innovative plans to solve complex business workflow, and implements these plans in the NetSuite environment
Understands theories, concepts, principles, and techniques to handle most situations without guidance
Documents, troubleshoots and escalates Support issues outside defined parameters
Possesses a passion for helping customers find creative ways to more effectively run their businesses

Autonomy

Utilizes project resources to complete on-time and on-budget projects, securing customer references in the process
Key player in managing, tracking and communicating the progress of projects, and in ensuring the quality delivery of implementation services.

Decision Making

Planning customer-specific engagements, managing development and completion of the business requirements development, review and signoff process, managing the execution of deliverables while controlling scope, executing the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks, makes ultimate decisions that affect the customers' business
Ability to influence customers to modify current business processes to match industry leading practices
Ability to manage scope and expectations with the customer

Interpersonal Skills

Strong written and verbal communication skills
Strong presentation skills
Ability to establish credibility and rapport with internal and external stakeholders
Ability to work within project teams, and collaborate cross-departmentally
Ability to communicate effectively with functional and technical resources
Excellent client management skills and the ability to work with customers to develop and manage a project plan

Soft Skills

Understanding of common industry standard business practices, such as ERP, SFA/CRM, or Ecommerce
Understanding of different industries and how NetSuite applies to the customer's business practices

Technical Skills

Mastery of Microsoft Office products
Experience with the following applications is a plus: QuickBooks, Great Plains, SalesForce.com, Upshot, ACT, Goldmine, MAS 90, Siebel, Oracle, SAP, PeopleSoft, JD Edwards, NetSuite (Preferred)

About Us:As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Which includes being a United States Affirmative Action Employer

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