Data Governance Process Analyst
Xerox View all jobs
- Cebu
- Permanent
- Full-time
- Facilitates process training and workshop to ensure up-to-date knowledge on the process
- Works closely with the business and documents business processes, workflows.
- Designs, and develops optimal process workflows by integrating process and technology systems.
- Analyzes business processes and workflows and seeks opportunities for improvement and/or automation.
- Provides inputs in the design of quality monitoring formats and quality standards.
- Communicate process findings to appropriate parties, including different levels of Management and or Process Stakeholders in regular intervals or as requested.
- Identifies key reporting metrics that can measure enhanced performance and productivity value.
- Designs to-be process and leads process redesign workshops.
- Recommend solutions based on operational data to improve operational performance.
- Develops business requirements and business cases for automation using various automation platforms in collaboration with multiple stakeholders.
- Creates a change management strategy & communication plan.
- Partners with GPL/GsPL/Process Owners/Managers or Stakeholders to deliver sustainable business process change.
- Identifies key organizational change management issues and training needs that recommended process redesign will have on business unit.
- Recommends optimal organizational design and definition of roles and responsibilities to support process changes.
- Monitors implemented methodologies, processes, procedures and best practices for adoption and compliance.
- Assures compliance to appropriate Lexmark and Customer regulations related to legal, financial, ethics, government policies.
- Experience in leading projects that required working with multi-disciplined teams; experience working with world-wide teams preferred.
- Applied knowledge of analytical tools and project management tools.
- Demonstrated ability to apply a systematic approach to problem solving; Lean / Six Sigma experience preferred.
- Experience in developing and documenting processes.
- Experience in gathering and soliciting business/process/customer requirements
- Demonstrated knowledge on how to document current and future state business/transactional processes.
- Experience in defining, monitoring, and reporting key metrics preferred.
- Must have effective communication and facilitation skills.
- Must be comfortable coordinating with GPL/GsPL/Process Owners/Managers or Stakeholders.
- Ability to present and demonstrate complex procedures to diverse groups at various skill levels, preferred.
- Strong analytical and reasoning abilities preferred.
- Intermediate to advanced knowledge in Process Documentation, Digital Transformation, Agile Problem Solving and Stakeholder Management.
- Intermediate to advance knowledge in MS Office applications, especially in Microsoft Power Platform solutions-including Power BI, Power Apps, and Power Automate.
- At least 3 Years work experience in any processes within Digital Transformation.
- Knowledge in Programming is a plus.
- Knowledge in Project Management or PM Certification is a plus.
- Working application experience MS PowerApps, PowerBI is a plus