
Sr. ServiceNow Developer - PH
- Manila City, Metro Manila
- Permanent
- Full-time
- develop ServiceNow custom applications using a declarative app engine
- provide expert configuration of ServiceNow through the systems development lifecycle
- provide unit testing of implementation
- support development in Agile framework
- support requirements discussions with internal and external stakeholders and third-party contributors
- provide subject matter expertise for ServiceNow for the enterprise
- perform other duties assigned related to the role
- have 3+ years of IT service operations experience with a minimum of 1+ years as a ServiceNow Developer at a large company
- have 2+ years of relevant experience with implementing ServiceNow solutions
- have excellent verbal and written communication skills with the ability to create compelling materials for technical and executive audiences
- be experienced with planning solutions focused on low code/no code implementations while minimizing customizations
- be experienced in planning and implementing integrations between ServiceNow and other systems, guiding developers or engineers, and providing alternative analysis and recommendations
- be well versed in designing and developing solutions with SaaS solutions such as ServiceNow in an Agile Software Development environment
- have recent experience with private and public cloud concepts
- have strong understanding of the software development life cycle (SDLC)
- have demonstrated success leading medium-to-large-scale service management initiatives/transformations
- be able to demonstrate strong executive presence and strategic thinking skills
- be able to evaluate and communicate operational metrics and issues to leadership
- have a thorough understanding of the interdependence of systems and their impact on the business.
- have end-to-end infrastructure lifecycle experience from “chip to chiller” inclusive of servers, storage, data centers, databases, middleware, and web/application environments
- have proven ability to effectively prioritize and execute tasks in a high-pressure environment
- have demonstrated ability to assess customer/client needs, creatively approach solutions, decide, and influence appropriate courses of action
- Ability to understand and communicate the lifecycle of technologies and applications and to translate them into business strategies for client organizations
- have experience in working with multi-vendor development environment
- have strong analytical, problem-solving, and decision-making capabilities.
- be able to accomplish results through others, particularly by establishing relationships, effective controls, and leading in a managed service environment
- have experience working with ServiceNow platform for global customers
- have a fully functional and up-to-date computer with which to perform duties
- be willing to install next generation end point protection on the computer
- be a current resident of the Philippines and can perform work from there
- be willing to work in US Pacific business hours (8am-5pm PST which corresponds to 12am-9am PH time, if not DST)
- This is a remote (work from home) job.