Professional Medical Representative

Philcare Pharma Inc.

  • Pasig City, Metro Manila
  • Permanent
  • Full-time
  • 1 month ago
Position Overview:The Medical Sales Associate (MSA) is responsible for promoting and selling medical products and services to healthcare professionals, hospitals, clinics, and other medical facilities. The role requires a deep understanding of the medical products being sold, the healthcare industry, and the needs of healthcare providers. The Medical Sales Associate will build relationships with key opinion leaders, key decision-makers, effectively communicate the value proposition of the products, and drive sales within an assigned area/territory.1. Sales & Market Penetration:
  • Promote and sell medical products (such as pharmaceuticals, medical devices, diagnostic equipment, etc.) to healthcare providers (KOLs, physicians, hospitals, clinics, and pharmacies) within an assigned area/territory.
  • Identify and develop new business opportunities by client calling, area coverage, networking, and attending industry events.
  • Meet or exceed sales targets and KPIs set by the Sales Managers and approved by the company management, ensuring consistent growth in revenue and market share.
  • Understand the competitive landscape and adjust sales strategies to differentiate the companys products from competitors.
  • Prepare and deliver product presentations to healthcare professionals, addressing their needs and product benefits.
2. Customer Relationship Management:
  • Establish, develop, and maintain long-term relationships with healthcare professionals and key accounts.
  • Provide exceptional customer experience to clients, responding to inquiries, addressing concerns, and resolving issues promptly.
  • Conduct regular follow-ups with existing clientele to ensure product satisfaction and identify opportunities for further sales and business relationship retention.
  • Collect and analyze client feedback to inform product development and marketing strategies.
3. Product Knowledge & Education:
  • Maintain in-depth knowledge of the pharma/medical device products being sold, including technical specifications, clinical evidence, and regulatory requirements.
  • Conduct educational sessions and product demonstrations for healthcare professionals, providing accurate information on product benefits, usage, safety, etc.
  • Stay updated on new developments in the medical field, including trends, regulatory changes, and new product launches.
4. Sales Reporting & Administration:
  • Maintain accurate records of sales activities, client interactions, and sales forecasts using CRM software (e.g., Salesforce).
  • Submit regular sales reports, including updates on the sales pipeline, performance against targets, and competitive intelligence.
  • Expense Reporting: Manage travel, entertainment, and other sales-related expenses, ensuring compliance with company policies.
5. Collaboration & Teamwork:
  • Work closely with the Area Business Unit Managers and marketing team to implement promotional campaigns and product initiatives in the field.
  • Coordinate with the Sales Admin and support teams to ensure smooth order processing and timely delivery of products.
  • Attend sales meetings and training sessions to share best practices, learn about new products, and enhance professional development.
6. Compliance & Ethical Standards:
  • Adhere to all company policies, procedures, and industry regulations, including maintaining compliance with healthcare industry standards and relevant codes of conduct (e.g., KLP, MCP, FDA regulations, etc.).
  • Ensure that all marketing and promotional materials comply with regulatory guidelines and company standards.

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