Digital Commerce PCM Specialist

Meycauayan City, Bulacan
Permanent
Full-time

11 hours ago

POSITION SNAPSHOTLocation: Open slots for Meycauayan, Bulacan, PHCompany: Nestlé Business ServicesFull-time, HybridBachelor's DegreePosition SummaryJoining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.Our Team in Nestlé Business Services is in charge of delivering world class business support to our colleagues and clients in Nestlé globally. We are committed to deliver with passion, reliability, innovation, discipline and excellence. Are you ready to join us?A day in the life...The Content Syndication Specialist will support Nestle's Project Force and Channel Engine strategic business plan and “must-win” focus on E-Commerce growth. The primary objectives for this role is to manage Digital Commerce product content and share this content in a scalable way with retailers and distributors. To accomplish these objectives, you'll help organize content in a logical, scalable structure that meets the needs of multiple retailer and distributor platforms. You will demonstrate skill in project management and prioritization, justify decisions based on data, and measure results through analytical acumen. Finally, you will demonstrate full understanding of the Omni-Channel E2E solution and operating model.This role requires a strong attention to detail and a solid understanding of best practices for the management of content data. Professional experience is required and previous experience working with Content Management Systems, similar to Salsify, PDH and Order Management Systems like Channel Engine with large data sets is preferred. The person in this role will need to be comfortable working both as part of a team and autonomously, effective with juggling various projects simultaneously, and solution oriented in their working style.Content Management:

Engage market teams to ensure content is published accurately to marketplaces
Serve as primary contact for Digital Commerce content publication related issues for market teams
Communicate and ensure best in class content publication & syndication standards are planned for and achieved
Manage the creation and validation of new and existing product information from source systems
Support large content modification projects such as brand change or category update
Investigate content discrepancies

Marketplace Creation and Set-up and Maintenance:

Validate marketplace template and attribute requirements
Set-up new marketplaces in the system and map required attributes
Manage existing marketplaces and ensure all product listing are maintained, publish, updated or deleted

Product Selection and Price Listing:

Align with markets the correct products to be listed the marketplace
List products as aligned with the market and marketplace
Manage changes of codes in the current product listing
Manage and list prices for new and existing products. Change and update when needed to ensure no financial loss will occur

Promotions and Product Bundles:

Align with markets the correct products to be listed the marketplace
Monitor all promotions and ensure correct start date and end date including time
Manage any changes in the promotion (price, date, time, codes)
Delist promotions and bundles as needed

Stock Management and Reporting:

Manage stock in current OMS tool and ensure that it is aligned with expected number of available products for sale
Report any discrepancies, including low to zero stocks

Content Auditing and Other Tasks:

Verify sent content has been loaded correctly
Assist marketing and sales with Product Assortment and Content questions

Reporting and Insighting:

Provide actionable insights based on the current data, issues and findings
Create sales reports, promotions reports, stock reports, content availability and other reports as required. Provide insights and recommendations that can be used by the markets in their next campaigns, product listings, etc

Technology & Systems:

System lead for 3rd party publication
Understand and execute navigation of key customer portals for product content setup
Be comfortable in working through order management systems and content syndication platforms like Channel Engine, Salsify, PDH
Data mapping may be required to link content to products for the purpose of publication

What Will Make You Successful

Bachelor's degree in marketing, statistics, or other related field
Excellent speaking, writing and editing skills in English
Ability to work with colleagues and partners located around the world
Highly proactive, motivated, and innovative thinker, with ability and willingness to share his/her knowledge with peers
A team oriented mentality and attitude where the work is approached with empathy, enthusiasm, ownership, responsibility, adaptability, balance and resilience.
Excellent communication skills (team collaboration, call, chat, email, tickets, etc.) with excellent response times
Solid understanding of Product Information process (creation, storage, syndication, publication) and Digital Shelf
Solid understanding of Order Management Systems and how it works on an end to end perspective
Preferrably with experience working in a corporate and multi-cultural environment
Has the ability to understand and build simple to complex excel formulas based on given requirements and output needed

Engage market teams to ensure content is published accurately to marketplaces
Serve as primary contact for Digital Commerce content publication related issues for market teams
Communicate and ensure best in class content publication & syndication standards are planned for and achieved
Manage the creation and validation of new and existing product information from source systems
Support large content modification projects such as brand change or category update
Investigate content discrepancies