Administrative Specialist/Assistant

• Process and manage sales orders, invoices, and delivery schedules.
• Coordinate with drivers and logistics teams to ensure timely delivery of ice to clients.
• Handle customer inquiries regarding orders, pricing, and product availability.
• Maintain accurate records of sales transactions, inventory, and customer accounts.
• Monitor stock levels of ice products and assist in planning restocking or production.
• Prepare daily, weekly, and monthly sales reports for management.
• Resolve customer complaints or escalate issues to the appropriate department.
• Support the sales team in preparing contracts, proposals, and promotional materials.
• Ensure compliance with cold storage and delivery standards to maintain product quality.
• Perform general administrative tasks, such as managing schedules, filing documents, and organizing meetings.

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