Supports pre- and post-deployment activities related to data pipelines and product integrations, including manual data ingestion. This role focuses on assisting with the maintenance and troubleshooting of diverse data stack tools.Key Responsibilities:Assist in client-facing technical support relating to data ingestion and data configurations.Assist in monitoring and maintaining data pipelines, including those built with tools like Matillion and other orchestration frameworks.Manage and troubleshoot pre-written scripts, including PHP or similar languages, that load data into a Postgres database.Troubleshoot and resolve data integration issues across internal systems, ensuring data accuracy and pipeline stability.Document standard procedures, pipeline behaviors, and recurring technical issues.Collaborate with fellow data engineers, Support, and product teams to ensure smooth deployment and post-deployment operations.Escalate complex technical challenges to senior team members as needed.Qualifications:Bachelor's Degree holder.Familiarity with SQL or similar data transformation tools.Familiarity with PHP or similar, python.Experience with data orchestration tools like Matillion, with awareness of other frameworks such as Airflow or Prefect.Strong problem-solving and collaboration skills.Eagerness to learn and grow in a fast-moving, research-informed environment.Experience in a client-facing role assisting enterprise users.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams .Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:.
