
Product Management Associate - GSS
- Manila City, Metro Manila
- Permanent
- Full-time
- The Product Management Associate is responsible for working with a Senior Business Analysts and scrum team to elicit business requirements and document user and system requirements . This position involves collaboration with internal stakeholders and teams to identify and address problems and to deliver solid, successful, innovative products and solutions that support our customer’s objectives.
- This position also includes supporting airline clients on UAT and production issues. It also involves working with implementation team during product upgrades.
- Works autonomously within defined processes and procedures or methodologies, takes standard decisions and may support the development of solutions to complex problems of a recurring nature.
- Receives instruction, guidance and direction from more senior level roles or manager, with regular monitoring on the status of the assignments.
- May have specialized formal education or the equivalent work experience and has the required technical and functional skills and basic knowledge of the business.
- Perform Systems Analysis
- Provides product support in UAT and product environment
- Writes user stories, features, and product backlog items
- Articulate business needs and translate it into backlog items that the team can refine and develop.
- Performs product validation testing of new and existing functionalities
- Performs product and implementation support as applicable
- Assists with the creation and update of published user documentation
- Assists more in requirements elicitation, research, issue investigation, and analysis.
- Participate in agile events and lead refinement when applicable / required.
- Bachelor’s degree in Computer Science, Information Technology or Business Management or similar discipline with good academic records
- Exposure in functional requirements writing OR business/systems analysis OR business process design/consulting OR systems development OR systems testing a plus·
- Good analytical, logic and problem solving skills
- Excellent interpersonal and facilitation skills.
- Proven discipline to work independently in a dynamic, fast-paced and multi-cultural environment·
- Excellent verbal and written communication skills·
- Amenable to work on a 50% Hybrid setup and minimum 2x a week in office requirement·
- Amenable to work in BGC Taguig