Who are we?At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.Job DescriptionBusiness Unit: Financial MessagingTitle: Senior Product ManagerLocation: TBCReporting to: TBCClose working relationships with: Product Director, Assigned Product/R&D TeamJob purposeThis role is designed to positioning Finastra’s Financial Messaging Services for market growth in the changing Payments landscape.As a Product Manager, the primary focus is to define the business strategy and vision for your Product segment aligned to the North Star Vision and to drive commercial performance by deliver new capabilities into the Financial Services Sector.The Product Manager will be the champion throughout the lifecycle of the Product Family and will become the Subject Matter Expert in delivering against the current and future needs of our customers. Using key inputs from customer, the market, and business teams, the Product Manager will create and deliver compelling commercial offerings, supported with clear definition and messaging to drive business sales & financial results, aligned to agreed key plays.The individual will need to demonstrate industry knowledge and the ability to adapt to a fast-paced environment and to work collaboratively and transparently to deliver against set objectives.FocusWhat will be built next – To own the vision and strategy and product roadmap that resolve customer pain points and delivers commercial growth to the business.Main StakeholdersThe Product Team, Sales, R&D, Marketing, Finance, Service Bureau and Support.Key Areas of Responsibility
Strategic direction
Supporting the North Star Vision
Customer discoveries
Customer needs
Proposition/feature prioritisation as presented in the commercial roadmap
P&L management
The Vision and Strategy and unified product roadmap for their assigned workstream.Responsibilities & DeliverablesYour responsibilities and deliverables will include, but are not limited to, the following:Commercial Growth – The primary function is to drive business growth through solution innovation and compelling commercial Propositions. Working with sales, marketing and other market facing Teams, the Product Manager will identify/lead and deliver new growth opportunities for current and new customers.P&L – Work with Finance and The Product Director, The Product Manager will ensure that the delivery of any new Propositions can be measured against KPI as defined within the business case or through key governance agreed.Strategy & planning – For new products & services, the Product Manager will work with business and technical product teams to define and test business cases, targets and expected results – developing a clear strategy and roadmap, definitions, positioning and launch materials.Proposition Launch – Ensure the development of robust investment business cases and manage to approval. For new Propositions and updates to the existing portfolio, provide oversight and support to Product Launch - Including pricing, contracts, finance, messaging, customer testing, training, launch event and marketing support as necessary.Product Positioning and Messaging – Provide positioning and messaging that’s supportive of FM North Star Vision and Strategy, by differentiating the delivered proposition from the competition.Marketing – Ensure propositions are well defined at individual proposition level and where appropriate at proposition family level, including target audience, features and benefits. Ensure appropriate go to market plans, collateral and campaigns are in place.Sales Enablement – Develop and assist in the creation of sales team tools and resources that help them to have valuable conversations with prospective customers, including product and messaging training and content to use in the sales process.Team Leadership – Leads, motivate and develop the Product Team members and build virtual teams from across the business to deliver against the defined product strategy/roadmap - ensuring the team is focused to contributes to the wider strategy, governance and business imperatives to drive business and revenue growth.Required & Desired ExperienceThe successful candidate will bring experience in some, but not necessarily all, of the following areas:5+ years of software/SaaS product management or product marketing experienceExperience with development and deployment of hosted and/or multi-tenant software delivered as SaaS or Cloud that utilizes service orientated architecture and that present published API's.Experience with development and deployment of enterprise-grade software products that can perform, scale, and integrate in a payments or financial messaging enterprise ecosystem.Knowledgeable in technology, payments industry experience highly preferable, Fluent in English and with excellent oral and written communication skillsAbility to think laterally and at a strategic level, but also comfortable with getting into the detailAbility to develop vision, translate into strategies and to execute at paceStrong analytical skills, financial literacy and high intellectExperience of constructing and managing budgetsExpertise in Agile product development methodologiesHighly effective and engaging communicator and influencerSelf-starter and delivery focused, actively collaborative – able and willing to share best practiseThe ability to build and manage cross functional and senior management relationships – proven team leader, able to inspire both direct and virtual teams to achieve challenging objectivesAwareness of legal, regulatory and risk managementExceptional personal integrity and judgementOutstanding interpersonal skills and strong team playerComfortable of making decisions in complex and ambiguous environmentsAbility to work independently yet know when to ask for help and guidance.We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:· Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.· Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.· Medical, life & disability insurance, retirement plan, lifestyle and other benefits*· ESG: Benefit from paid time off for volunteering and donation matching.· DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).· Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.· Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.*Specific benefits may vary by location.At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.Be unique, be exceptional, and help us make a difference at Finastra!
