Account Management Intern

White Cloak Technologies

  • Pasig City, Metro Manila
  • Training
  • Full-time
  • 22 days ago
Were looking for a highly organized and detail-oriented Service Delivery Operations Intern to support key administrative and coordination tasks across client-facing and internal operations. This role involves working closely with the team to manage reports, track resource movement, and support HR processes such as performance check-ins and leave approvals.Client Reporting & Documentation
  • Generate and send accomplishment reports to clients
  • Maintain accurate and updated client directories and internal trackers
  • Support internal documentation processes related to client and resource management
Resource Management Support
  • Create, update, and monitor resource requests via Manatal
  • Track deployment status and onboarding processes
  • Coordinate with Talent Acquisition for real-time resource update
Scheduling & Performance Coordination
  • Schedule monthly and quarterly check-ins and performance evaluation meetings
  • Ensure timely reminders and follow-ups with stakeholders
  • Help maintain performance evaluation record
Leave & Admin Processing
  • Cross-check employee leave filings for client approval
  • Monitor leave logs and coordinate with resources
  • Assist with general admin support related to employee-client engagement
Qualifications
  • Highly organized and detail-oriented, with a keen eye for accuracy
  • Proficient in using Google Workspace tools (e.g., Docs, Sheets, Calendar, Drive
  • Strong ability to manage data, schedules, and coordinate multiple tasks effectively
  • Self-motivated and able to work independently with minimal supervision
  • Excellent time management and communication skills
Nice to Have
  • Experience with Manatal or similar applicant tracking systems
  • Familiarity with HR coordination tasks or client reporting processes

White Cloak Technologies