Job Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyse client requirements, implement CRM software solutions, and provide training and support for seamless integration and utilisation of SAP CRM applications. Working in this area, you will enable clients to optimise customer relationship management processes, enhance customer satisfaction, and achieve their strategic objectives. Job Description Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm&aposs code of conduct, and independence requirements. The Opportunity When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you'll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You'll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills. As part of the Business Application Consulting team you help clients implement and operate new capabilities while realizing operational efficiencies. As a Senior Associate, you guide and mentor junior team members, leveraging your experience to navigate complex challenges and deliver quality solutions. This role emphasizes building meaningful client relationships and utilizing your technical strengths to drive transformation and innovation. Responsibilities Collaborate with clients to understand their business needs Analyze and interpret data to inform business decisions Develop and implement impactful business application strategies Mentor junior associates to enhance team performance Utilize problem-solving skills to address client challenges Maintain elevated professional standards in every deliverable Build sturdy relationships with stakeholders Adapt to changing project requirements and client expectations What You Must Have Bachelor&aposs Degree 4 to 8 years of experience in SAP Customer or related field Oral and written proficiency in English required What Sets You Apart SAP Certification on SD Module and S/4 HANA Demonstrating thorough abilities in application management Leading client status meetings and extracting metrics Managing project lifecycle for timely delivery Analyzing and understanding complex business problems Collaborating with stakeholders to define business requirements Possessing knowledge in SAP SD and HANA Database Familiar with methodologies supported by SAP practices Experience in tools like ServiceNow, Solution Manager, Jira Company Overview PwC AC Manila&aposs Consulting Services are designed to provide industry expertise and innovative solutions through Cloud & Digital services. Our goal is to assist businesses in driving growth, optimizing operations, and seizing opportunities. With our team of professionals, cutting-edge technology, and deep industry knowledge, we help businesses stay ahead of the competition, deliver strategic solutions, and unlock long-term value. Show more Show less