Medical Virtual Assistant (Bilingual - Haitian Creole & English)
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- Philippines
- US$7.00-9.00 per hour
- Permanent
- Part-time
- Communicate with patients in Haitian Creole and English via phone, email, and video calls
- Schedule and manage patient appointments
- Handle patient intake and update medical records in EHR systems
- Verify insurance information and assist with basic billing or referrals
- Support telehealth workflows and documentation
- Follow up with patients regarding appointments, prescriptions, or care instructions
- Coordinate with healthcare providers and clinic staff
- Maintain confidentiality and follow healthcare privacy standards
- Fluent in Creole and English (spoken and written)
- Previous experience as a Medical Virtual Assistant, Healthcare VA, or Medical Office Staff
- Comfortable speaking with patients and handling video calls
- Familiarity with EHR/EMR systems
- Knowledge of medical terminology and healthcare workflows
- Strong organizational and communication skills
- Ability to work US business hours
- Reliable internet connection and professional home office setup
- Quiet workspace suitable for patient communication