Systems Engineer

• Performs installation and provides post-sales support for external customers at the shortest possible time to ensure that the targeted and reasonable Turnaround time is achieved.
• Conduct continuous study, testing and simulation of our products and solutions. Attend internal and vendor-sponsored training, or industry events to broaden knowledge and skills. Acquire technical certifications through self-study, sponsored, and paid certification trainings and examinations.
• Provide support on pre-sales activities such as preparation of Design, BOM, SOW, POC, Demo, and Presentations.
• Provide in-house IT support to the internal IT of the servers and storages of Microgenesis.
• Conduct trainings to internal and external customers and co-engineers (cross training)
• Prepare, update, and submit CRM, e-mail activity reports, and service slips, and continuously coordinate with the TSC Coordinator.
• Perform other functions that may be assigned by TSC supervisors and Managers such as;
• Provide in-house IT support to the internal IT of Microgenesis.
• Provide technical assistance to other business groups.
• Other business/company related matters as needed.

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