CSR [For Fresh Graduates, Newbies, and Tenured Agents]
Synlink Recruitment Outsourcing Co. Inc.
- Cebu
- Permanent
- Full-time
- Handling inbound customer calls and enquiries with professionalism and empathy
- Listening to customer needs and concerns, and providing efficient and effective solutions
- Maintaining detailed records of all customer interactions
- Escalating complex issues to the appropriate team or supervisor when necessary
- Contributing to the continuous improvement of our customer service processes
Bossjob