
Payroll Analyst I
- Manila City, Metro Manila
- Permanent
- Full-time
- Works closely with the Payroll team to ensure effective delivery of services to client
- Ensures all inquiries (either internal or external stakeholders) are processed/answered through different channels (email, phones or case management system) in accordance with agreed procedure, company policy and legislative requirements
- Analyses and solves client’s questions, problems and / or requests efficiently and effectively
- Responds to complex HR and labour legislation questions
- Ensures all inquiries are processed in accordance with agreed procedure, company policy and legislative requirements
- Produces and supplies regular and on-demand payroll reports and statistical information according to the agreed services
- Executes all related payroll processing and controls (Personnel Admin, Time data, Payroll, Inbound & Outbound interfaces) in accordance with the client’s standard operating procedures.
- May assist with providing info for reports to HR vendor management services, client HR administration, and client managers.
- Participate with management of change requests/problems analysis and testing
- Participates in the functional analysis, escalates request to the Payroll Manager and performs the acceptance testing.
- Take ownership for production and distribution payslips, reports, interfaces and statutory information as required.
- Validate master data, time data, data input and Payroll before payroll closing
- Initiate and execute HR System related validations and consistency checks where they impact on payroll results
- Run payroll (on and off cycle) and produce all outputs
- Performs pre/post audits of hours transferred to the payroll system
- Perform payroll reconciliations and BACS submission
- Manage 3rd party payments
- Perform backup role for colleagues during absences
- Produce and maintain documentation for Payroll Operating Procedure manuals, Payroll Work Instructions and Business Rules in relation to the payroll services delivered
- Contributes actively and regularly with ideas to continuous improvement of services and operations, and upon request participates in process and service improvement projects