Social Media Manager (Hybrid, Nightshift)
Curran Daly & Associates
- Ortigas Center, Pasig City
- Permanent
- Full-time
- Understand the goals for the social media program as defined by the Dir. of Strategic Communications and translate those into specific KPI goals for each channel.
- Participate with the communications team in planning the content for each channel.
- Maintain the operation and hygiene of all our social channels (LinkedIn, Facebook, X, Instagram, YouTube)
- Maintain a social media calendar showing all planned activities across channels and execute posts according to the calendar.
- Support unplanned announcements or ad-hoc posting requests.
- Report on operational metrics for each channel (likes, shares, followers, etc.) and share any behavioral insights provided by the platforms.
- Understand the goals for the customer community program as defined by the Dir. of Strategic Communications and translate those into specific KPIs for the community (membership, engagement, etc.)
- Participate with the communications team in planning customer engagement initiatives within the community, then execute those initiatives.
- Maintain the operation and hygiene of the community as well as guidelines for employee engagement.
- Identify opportunities to increase client employee engagement on the platform and work with Dir. of Strategic Communications to act on those opportunities.
- Support unplanned or ad-hoc posting requests.
- Report on operational metrics for the community and share any behavioral insights provided by the platform.
- Bachelor's degree required.
- Minimum 6 years of working experience as social media manager
- Experience with LinkedIn, Facebook, X, Instagram, YouTube.
- Strong understanding of marketing principles, strategies, and tactics.
- Experience with community management.
- Excellent organizational skills with the ability to manage multiple projects simultaneously.
- Exceptional leadership and interpersonal abilities, with a track record of building and motivating high-performing teams.
- Proven experience working with clients from other countries, demonstrating cultural sensitivity and effective communication across diverse audiences.
- Proficiency in social listening tools and software (e.g., Hootsuite).
- Strong analytical skills with the ability to interpret data and insights to drive decision-making.
- Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely.
- Detail-oriented mindset with a focus on delivering high-quality results.
- Flexibility and adaptability to thrive in a fast-paced, dynamic environment.