
Medical QA Analyst
- Manila City, Metro Manila
- Permanent
- Full-time
- Review and verify medical reports for completeness, accuracy, and consistency
- Maintain and update documentation in designated systems and databases
- Respond to enquiries and manage communications with internal and external stakeholders
- Monitor compliance with relevant healthcare regulations and standards
- Assist management in identifying and resolving documentation or compliance issues
- Ensure timely submission of reports and records in line with organizational deadlines
- Collaborate with cross-functional teams to address quality assurance concerns
- Flag discrepancies or inconsistencies in documentation and escalate as needed
- Participate in audits and support audit preparation efforts
- Contribute to continuous improvement initiatives in documentation and quality processes
- At least a graduate of medical related course
- At least one (1) year of experience in clerical or administration support; someone experienced in handling or reviewing medical data or documentation (experience in a medical office or insurance setting preferred) is preferred but not required
- Proficient in Microsoft Word, Outlook, and Excel
- Strong English communication skills both verbal and written; must be comfortable in taking phone calls and high-volume emails.
- Strong attention to detail and accuracy; proven ability to prioritize tasks and manage time effectively
- Ability to stay focused and adaptable under pressure and shifting priorities
- A diverse, inclusive, and supportive company culture.
- Competitive remuneration.
- Opportunity to collaborate and work with global clients and stakeholders.
- Medical benefits.
- Great Paid Leave entitlements.
- Team outings, travel opportunities, company parties/events, and other exciting activities.
- Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
- Industry and role-related training.
- Ongoing career opportunities.