About the job Business Development RepresentativePosition Title: Business Development RepresentativeWork Set Up: On-SiteSchedule: 10:00 PM to 7:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:The Business Development Representative is responsible for driving sales growth by engaging with customers and prospects to understand their needs, recommend tailored solutions, and build long-term relationships. The role involves upselling and cross-selling opportunities, proactive outreach through calls and emails, and collaboration with the sales and management team to achieve targets.What Youll Do:Conduct detailed fact-finding with customers on each inquiry/project, understanding their needs, and identifying opportunities for upselling and cross-sellingRecommend our best-selling products, offer additional items, and provide competitive pricingBuild and nurture relationships with customers, tailoring solutions to meet their unique requirementsProactively engage with customers and prospects through regular calls and emails to build customer accounts, convert leads into customers, and handle potential objectionsCollaborate with the sales and management team to develop effective strategies and tactics for achieving sales targetsUtilize sales techniques to generate new business opportunities and effectively communicate the value proposition and benefits of our products and services to potential clientsMaintain accurate and up-to-date records of sales activities, customer interactions, and progress in CRM softwareDemonstrate excellent written and verbal English skills in all communications with clients, colleagues, suppliers, and stakeholdersContact relevant datasets to re-engage customers and pull leads when necessaryWhat Were Looking For:At least 3 years of experience in sales and the BPO industryStrong understanding of sales techniques and methodologiesExceptional written and verbal English communication skills, with the ability to articulate ideas clearly and persuasivelyHighly motivated and target-driven individual with a passion for driving business growthDisplay polite and professional communication via phone, chat, and email at all timesExcellent interpersonal and relationship-building skillsAbility to work effectively both independently and collaboratively within a teamProficient in using CRM software and other sales productivity toolsAbility to work independently and prioritize workload in a fast-paced environmentStrong numerical aptitude and analytical thinking to ensure accurate pricing and markupFirst-class communication and interpersonal skillsFast learner and multitaskingStrong attention to detail and qualityControlling time managementCommercially aware and strategic thinkerNegotiation, influencing, and stakeholder management abilitiesWhy Youll Love Joining the CO Fam!At Clark Outsourcing, were redefining what it means to work in a BPO. This isnt your regular office setup - its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise youll have to experience it yourself to believe it.Heres whats in store for you:Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!At CO, its not just about work - it's about loving where you work. Ready to experience the best workplace ever? We cant wait to welcome you to the team!
