Solutions Engineer Intern, Philippines

Manila City, Metro Manila
Training
Full-time

2 months ago

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.Meet the Team
At Cisco, we don’t just build networks; we power the internet and connect the world. The Philippines Solutions Engineering (SE) Team is a powerhouse of technical experts and strategic advisors dedicated to driving business transformation. We are the bridge between cutting-edge innovation and real-world success.Our Mission: From Solution to Success
Our team operates under a specialized SE Blueprint designed to elevate partner and customer excellence. We focus on three core pillars:

Technical Excellence: We are experts in Cisco’s portfolio—from Security and Collaboration to Cloud and Networking. We don’t just talk about technology; we demonstrate its impact through "Demo-led Selling" and cross-architecture designs that solve complex global challenges.
Customer-First Strategy: We are "Trusted Advisors." We listen to the "Why" behind every challenge, identifying pain points to tailor solutions that facilitate true digital transformation.
Leadership & Growth Mindset: We believe in "Winning Together." We lead with executive presence, foster collaboration across internal teams and partners, and maintain a relentless commitment to continuous learning and resilience.

Why Start Your Journey With Us?As an intern or on-the-job trainee (OJT) in our team, you won’t just be observing—you’ll be learning the "One Cisco Story." You will be mentored by a diverse team of specialists (including experts in CISSP, CCIE, and VCP) who are committed to:

Building Trust and Respect: The foundation of every Cisco relationship.
Hands-On Experience: Staying at the forefront of technology.
Impactful Contribution: Helping us lead design discussions that shape the future of the Commercial market in the Philippines.

Are you ready to lead with vision, innovate with purpose, and win together? Welcome to the Cisco SE Team.Your Impact
The SE OJT will work under the guidance of experienced Solutions Engineers to learn and contribute to various aspects of Cisco's pre-sales engineering process. This includes assisting with technical presentations, demonstrations, proof-of-concept deployments, and customer interactions. The intern will gain practical experience in designing, configuring, and troubleshooting Cisco solutions.Responsibilities:

Assist in the preparation and delivery of technical presentations and demonstrations to customers.
Support the design and implementation of proof-of-concept (POC) deployments.
Shadow senior SE in customer meetings and technical discussions.
Learn to configure and troubleshoot Cisco networking and security products, including routers, switches, firewalls, and wireless solutions.
Assist in the development of technical documentation, including configuration guides and troubleshooting procedures.
Research and stay current with the latest Cisco technologies and industry trends.
Participate in team meetings and contribute to project discussions.
Support the development of lab environments for testing and demonstration purposes.
Other duties as assigned.

Minimum Qualifications

Education: Currently pursuing a Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field.
Technical Proficiency: Foundational understanding of networking concepts, including TCP/IP, routing, and switching. Familiarity with operating systems (e.g., Windows, Linux).
Programming/Scripting Skills: Basic proficiency in at least one scripting language (e.g., Python, Bash) for automation and troubleshooting tasks.
Analytical and Problem-Solving Skills: Ability to analyze technical problems, troubleshoot issues, and propose solutions effectively.
Communication Skills: Strong written and verbal communication skills, with the ability to clearly articulate technical concepts.

Preferred Qualifications

Familiarity with Network Automation Tools: Experience or coursework involving network automation tools (e.g., Ansible, Python scripting for network automation) would be highly beneficial. This skill allows for efficient network management and configuration, which is crucial in a Systems Engineer role.
Understanding of Cloud Computing Concepts: A foundational understanding of cloud computing platforms (e.g., AWS, Azure, Google Cloud) and services would be advantageous. This knowledge is increasingly relevant as Cisco solutions integrate with cloud environments.
Experience with Network Monitoring and Troubleshooting: Prior exposure to network monitoring tools (e.g., SolarWinds, Wireshark) and troubleshooting methodologies would be valuable. The ability to identify and resolve network issues is a core responsibility of a Systems Engineer.
Excellent Communication and Presentation Skills: Strong verbal and written communication skills, along with the ability to present technical information clearly and concisely, are crucial for interacting with clients and colleagues.
Project Management Experience: Any experience with project management methodologies or tools (e.g., Agile, Scrum, Jira) would be a plus. This skill helps organize and handle tasks, which is crucial for successful project delivery.

Why Cisco?At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.We are Cisco, and our power starts with you.

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