Customer Service Representative (Work From Home)
Manila Recruitment
- Manila City, Metro Manila
- Permanent
- Full-time
- High School diploma is required; bachelor’s degree is preferred.
- Minimum of 4 to 5 relevant experience in customer service, preferably in Saas or technology-related industry.
- Proven 3 years of experience using Zendesk
- Familiarity with CRM software and support ticketing systems
- With technical aptitude and the ability to quickly learn and understand software applications.
- With customer-centric mindset with a passion for delivering exceptional service.
- Excellent analytical, organizational, and problem-solving skills.
- Strong communication skills, both written and verbal.
- Ability to work in a fast-paced and dynamic environment.