Associate Knowledge Manager

Manila City, Metro Manila Makati City, Metro Manila
Permanent
Full-time

1 day ago

About UsMacrae is a premier transatlantic legal search firm with offices in the San Francisco Bay Area, New York, Washington, D.C., and London. We specialize in placing partners and groups at the world’s leading law firms.Our remarkable growth in recent years has been driven by a distinct business model and a culture rooted in collaboration, inclusivity, and transparency. At Macrae, we prioritize collective intelligence over individual success, valuing the unique talents and contributions of every team member.As a firm that champions a “family and good health come first” philosophy, we recognize the importance of flexibility in balancing professional and personal commitments. Our hybrid work model ensures team cohesion while supporting individual needs. Macrae also offers a comprehensive and competitive benefits package—among the best in our industry.We are seeking exceptional individuals eager to make an immediate impact on our global support team. Macrae fosters a culture of continuous learning, encouraging team members to think creatively, collaborate effectively, and pursue professional growth.About This RoleThe Associate Knowledge Manager plays a crucial role within Macrae’s global knowledge management task force, supporting recruiting teams in driving revenue and delivering exceptional service to clients and candidates.The primary responsibility of this role is to ensure that the firm’s collective intelligence is accurately and promptly entered into the database, making it accessible to recruiting teams worldwide.This role may also involve providing temporary short- to medium-term support to knowledge management teams globally. Responsibilities in such cases include uploading and drafting emails and documents, contributing to projects through data entry, and conducting research using both internal databases and external resources.A key aspect of this role is coordinating with remote colleagues to provide global leverage to recruiters, staff, and management by maintaining up-to-date system data, enhancing decision-making and operational efficiency.Note: The title “Associate Knowledge Manager” does not imply people management responsibilities. Rather, it highlights the critical responsibility of overseeing and organizing key information essential to the firm’s success.Key Responsibilities

Recruiter & Team Support

Collect information from Recruiters, Knowledge Managers, and Strategic Researchers through call notes, meeting notes, and emails for data entry.

Collaborate with the Knowledge Management team to ensure Recruiters and Managers receive high-quality administrative support.

Assist with research requests under the guidance of a Knowledge Manager, Strategic Researcher, or Recruiter.

Provide support in scheduling client, recruiter, and candidate meetings, interviews, and video conferences as needed.

Market Intelligence & Data Management

Transfer data from external documents into internal databases.

Review source documents and data for accuracy; flag inconsistencies where necessary.

Proactively maintain the integrity and quality of the database.

Store completed documents in designated locations.

Respond to requests for information and retrieve relevant data.

Ensure compliance with company data integrity and security policies.

Identify, capture, record, and circulate relevant information as needed.

Requirements Work Experience

Minimum of 4+ years of professional experience in a support role within law firms, legal or executive search, professional services industries, or working with C-level executives is preferred.

Education

Bachelor’s degree or equivalent is preferred.

Skills and Attributes

Strong attention to detail, with excellent written and verbal communication skills.

Proficiency in Microsoft Office 365 applications (Outlook, Word, and Excel), with the ability to quickly learn new databases and systems.

Ability to thrive in a high-volume, fast-paced environment while effectively prioritizing and managing multiple projects and competing deadlines.

Demonstrates intuition, initiative, responsiveness, flexibility, adaptability, and a solutions-oriented mindset.

Committed to delivering exceptional, client-focused service, ensuring a seamless and attentive experience for both internal colleagues and external candidates and clients.

Work Setup

This is a fully remote position.

Candidates must be able to reasonably accommodate meetings across all four of Macrae’s primary time zones and participate in team meetings as required.

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