Business Solutions Specialist - Reports &Analytics, Documentation, Loans & Funds
- Muntinlupa City, Metro Manila
- Permanent
- Full-time
- Design and build custom reports, dashboards, and data extracts using Oracle ERP reporting tools (e.g., OTBI, BI Publisher, Smart View).
- Ensure accuracy, consistency, and integrity of data used in financial and operational reports.
- Collaborate with stakeholders to gather reporting requirements and translate them into functional solutions.
- Maintain and update report inventories and documentation of business logic used in each report.
- Create, update, and maintain comprehensive documentation for business processes, system configurations, and testing scripts.
- Support efforts to standardize documentation across modules to ensure consistency, audit readiness, and knowledge retention.
- Maintain repository of key project artifacts, configuration decisions, and UAT documentation.
- Assist in the development of user manuals, training guides, and SOPs.
- Address reporting and documentation-related issues raised by users, ensuring prompt resolution.
- Support end-users in report usage, interpretation, and self-service analytics capabilities.
- Liaise with IT and technical teams to troubleshoot data inconsistencies or performance issues in reports.
- Participate in new implementations, module enhancements, upgrades, and patch testing.
- Prepare and execute test scripts, and support User Acceptance Testing (UAT).
- Contribute to change management and user documentation efforts.
- Other tasks that may be assigned from time to time in support of team objectives and project requirements.
- Work closely with finance, treasury, audit, and project teams to identify reporting needs and improve data visibility.
- Coordinate with IT and external vendors for delivery and optimization of reporting solutions.
- Facilitate knowledge-sharing sessions and provide training on report usage and interpretation.
- Bachelors degree in Accounting, Finance, Business Administration, or Information Systems.
- Experience or strong familiarity with Oracle ERP Fusion Cloud is a plus.
- Strong attention to detail, analytical thinking, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work in a cross-functional team environment and manage multiple priorities.