Branch Manager

• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for various business functions, including but not limited to customer support and operations
• Formulate strategic and operational objectives
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Ensuring all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Liaise with superior to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Analyze business requirements and customer needs
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations
• Prepare reports that include sales data, financial activity, performance outcomes, goal achievement and overall productivity to present to executive management
• Consult with other departmental managers to determine sales, discounts or promotions and verify that all clinic staff are familiar with the details of what is being offered
• Review financial information and adjust operational budgets to promote profitability
• Research methods to improve operations and reduce costs
• Perform quality controls and monitor production KPIs
• Monitor and report on department performance
• Provide administrative support (e.g. updating inventory)
• Analyze and consult logistics processes for deliveries to determine and verify delivery schedules and maximize the amount of product that gets to each customer along the route
• Manage procurement processes and coordinate material and resources allocation
• Oversee general administrative work including planning meetings, making phone calls and distributing scheduling and job assignments

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