Recruitment Supervisor

• Ensure daily productivity numbers are met
• Ensure hiring procedures for all levels follow Sutherland and Government policies.
• Work with Talent Acquisition Sourcing, Operation, and Shared Services Teams to ensure that job requirements and expectations are clearly understood, and talents are assessed against appropriate criteria.
• Ensures a positive candidate experience by constantly seeking ways to improve the content, methodology, delivery, and process.
• Respond to and support organizational challenges.
• Ensure a positive candidate experience and candidates endorsed by the sourcing team are interviewed in real-time.
• Ensures a positive new hire on-boarding experience by constantly seeking ways to improve the curriculum, content, methodology, delivery, and process.

• Bachelor’s degree in related field from a four-year college or university (preferred).
• Minimum of 2 years BPO experience in the same capacity (preferred).
• Must have proficiency with various MS Office Suite including Microsoft Word, Excel, and Power Point.
• Proficient planning, time management, and decision-making skills.
• Can communicate effectively and professionally with internal and external stakeholders.
• Demonstrates ability to think and act strategically, with the ability to anticipate trends and assess consequences accurately.
• Maintains a high degree of confidentiality and professionalism.
• Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential.

Sutherland