Client Direct Hiring: Pioneer Director of B2B Business Operations (OIP)

Manila Recruitment

  • Taguig City, Metro Manila
  • Permanent
  • Full-time
  • 2 months ago
  • Apply easily
Our client is a worlwide leading provider of comprehensive document and imaging solutions designed for today’s businesses. They specialize in the B2B space, serving enterprises and professional customers with a robust portfolio of hardware and software services.Overall purpose and responsibilities of the role:A seasoned Director of B2B Business Operations leader responsible for driving strategic and operational excellence in a sales-led B2B organization. This role oversees a large team across direct and indirect channels, with full accountability for revenue, market share growth, and customer acquisition. The ideal candidate brings over 20 years of experience in B2B sales—preferably within document imaging, printing, office technology or related sector—and excels in both high-level strategy and hands-on execution. Strong leadership, data-driven decision-making, and cross-functional collaboration with regional HQ are critical. A track record of scaling teams, expanding market presence, and leading in competitive environments is essential.Must-have Skills / Qualification:
  • Bachelor’s degree in Business, Marketing, or a related field (MBA preferred)
  • 20+ years of leadership experience in B2B sales, ideally within printing, document imaging, office technology, or related sectors/industry
  • Demonstrated success in managing large, high-performing sales and marketing teams across both direct and indirect channels
  • Strong strategic thinking paired with hands-on execution — effective in both long-term planning and daily operations
  • Excellent leadership, communication, and negotiation skills
  • Data-driven mindset with experience using CRM systems and marketing automation platforms
  • Knowledge of MPS, SaaS, and digital document solutions is a plus
Duties and Responsibilities:Sales & Service Leadership
  • Develop and execute the B2B sales strategy aligned with corporate goals, integrating service operations to enhance efficiency.
  • Improve market share and rank across all B2B product segments while strengthening service delivery excellence.
  • Expand revenue through solution sales, managed print services (MPS), document workflow solutions, and value-added services.
  • Lead and manage national/regional sales teams, including direct salespeople, channel sales, and key account management.
  • Build and maintain strong relationships with enterprise clients, resellers, and distributors.
  • Monitor sales and service performance metrics; implement corrective actions and continuous improvement initiatives.
  • Translate sales strategy into operational plans to meet revenue, profit, and market share goals.
  • Ensure delivery of sales forecasts with focus on weekly performance tracking.
  • Lead strategic initiatives to achieve the #1 position in all key product categories within 2–3 years.
  • Own the full sales cycle: midterm planning, annual budgets, monthly and weekly forecasts.
People & Performance Management
  • Lead a team of employees across sales, service, and support.
  • Drive empowerment, motivation, and KPI achievement.
  • Plan and manage manpower needs aligned with strategic and operational goals.
Channel & Partner Management
  • Develop and expand the channel partner network in the Philippines to grow market share.
  • Strengthen existing partner relationships and identify new opportunities.
  • Provide training, tools, and incentives to enhance partner performance.
  • Ensure partner alignment with business objectives and service standards.
Marketing Strategy
  • Oversee integrated B2B marketing campaigns.
  • Position the company as a thought leader in digital transformation, sustainability, and print innovation.
  • Collaborate with product and solutions teams on business-focused product launches.
  • Manage marketing communications, events, digital marketing, and lead generation.
Customer & Market Insights
  • Analyze market trends, customer needs, and competitive landscape.
  • Use CRM and analytics tools to track customer behavior and campaign effectiveness.
  • Gather feedback to improve customer experience and solution offerings.
Cross-functional Collaboration & Communication
  • Coordinate with product heads at regional headquarters for market-specific adaptations.
  • Collaborate with HR, finance, and systems teams on compliance, reporting, and operations.
  • Deliver strategic presentations internally (leadership, board) and externally (regional HQ, key clients).
  • Prepare and present business materials using tools like PowerPoint.
Location: BGC, Taguig (Monday - Friday) + Parking slot providedEmployment: Full-time EmploymentClient Direct HiringDayshift

Manila Recruitment