Inside Sales Representative

• Targeted Prospecting: Research and identify potential clients within the schools and commercial property management sectors.

• Lead Generation & Outreach: Execute strategic outbound calls and email campaigns to engage decision-makers and generate new sales opportunities.

• Lead Qualification: Conduct in-depth discovery conversations to understand prospects' current security challenges, needs, and budget, ensuring they are a strong fit for our services.

• Value Proposition: Effectively communicate the benefits and unique selling points of our physical security services (e.g., manned guarding, patrol, specialized training programs).

• Pipeline Management: Accurately track and manage all sales activities, prospect interactions, and lead progression using internal spreadsheets and our CRM system.

• Collaboration: Work closely with the outside sales team to seamlessly hand off qualified leads for further development and closing.

• Market Intelligence: Gather insights on market trends, competitor offerings, and customer feedback to inform sales strategies.

• Performance Reporting: Consistently meet and exceed key performance indicators (KPIs) including:

• Number of outbound calls/emails per day/week

• Number of qualified leads generated

• Number of meetings scheduled for outside sales

• Pipeline value contribution

• Experience:

• Minimum of 2 years of proven inside sales, telemarketing, or business development experience, preferably in a B2B environment.

• Experience selling services (rather than just products) is a strong plus.

• Skills:

• Exceptional verbal and written communication skills, with a professional phone demeanour.

• Strong active listening and objection-handling abilities.

• Proficiency in using spreadsheets (e.g., Microsoft Excel, Google Sheets) for tracking and reporting.

• Experience with CRM software for managing contacts and sales activities and email automation software such as Constant Contact.

• Ability to research and identify target accounts effectively.

• Excellent organizational skills and attention to detail.

• Attributes:

• Highly motivated, self-driven, and results-oriented with a strong work ethic.

• Resilient and persistent in reaching out to new contacts.

• A proactive and positive attitude.

• Ability to work independently and manage time effectively on site work set up.

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