Senior ServiceNow Developer - Remote
TTEC
- Pampanga
- Permanent
- Full-time
- Provide design, engineering, and technical expertise regarding integration of new and existing technology into IT systems architecture
- Engineer cost effective and functionally best practice focused Windows server based solutions
- Interface with internal, customer, and third-party teams for configuration, integration and deployment activities and projects
- Provide Tier-3 support for all Windows based systems and services (Exchange, Skype for Business, SharePoint, AD, DNS, DHCP)
- Design and develop support tools, infrastructure monitoring capabilities, and automation of deployment/troubleshooting routines
- Consolidate and aggregate data from disparate systems to provide infrastructure intelligence that proactively addresses infrastructure capacity and utilization concerns
- BA/BS in CS/IS or related degree or equivalent experience
- 4 or more years of expertise installing, configuring and maintaining Windows Server 2003/2008/2012, VMware vSphere and MS Hyper-V on blade and rack-mounted servers from Dell, HP, IBM, Cisco
- 4 or more years experience supporting Microsoft Exchange Server and Lync/Skype for Business in a multi-domain, enterprise environment
- Current Microsoft Certified IT Professional or MCSE
- Strong and demonstrated experience with automated deployment platforms and scripting (PowerShell, VBScript, etc.)
- Detailed understanding of advanced Windows Services including: Remote Desktop Services, IIS, DNS, DHCP