
Hospital Operations Services - Assistant Supervisor
- Makati City, Metro Manila
- Permanent
- Full-time
- Supervises and monitor the clinic staff and retainer doctors and dentist.
- Ensure that quality medical and dental healthcare are deliver to all members.
- Handle and manage the concerns raised by clinic staff and retainer doctors and dentist.
- Monitor and ensure the accuracy, timeliness and efficiency of outpatient approval request.
- Guides, coach and motivate clinic staff. Ensure that redirection to FSC is implemented and monitor.
- Review, monitor and assist in the attainment of objectives, measures, targets and initiatives.
- Prepare weekly and monthly report and submit to immediate superior on time.
- Approval of clinic staff and retainer doctors and dentist daily time records. Investigate and resolve Notice for Correction from Claims and complaints from internal and external customer and give appropriate action plan immediately.
- Ensure that clinic equipment are functional and calibrated on a regular basis and clinic facility are well maintained and request repair if needed.
- Monitor clinic expenses and liquidation.
- Monitor the delivery of check payments for doctors and hospitals.
- Perform tasks that may be assigned from time to time.
- Education – Graduate of any 4 year Medical course
- Experience – At least 2 years’ experience in clinic setting or working in an HMO is an advantage.
- Other skills: With above average communication and empathic skills. Good negotiator, flexible and can do multi-tasking. Must be analytic, systematic and organized.