Bilingual Admin Assistant
Phil-Am Insurance View all jobs
- Zamboanga City, Zamboanga del Sur
- Permanent
- Full-time
- Communicate with Spanish-speaking clients and prospects via phone, email, and messaging, translating and interpreting between English and Spanish as needed
- Manage and update records in our CRM (GoHighLevel), including contacts, pipeline stages, and task assignments
- Support agent onboarding by sending welcome materials, tracking document submissions, and following up on outstanding items
- Draft and format correspondence, reports, and internal communications in both English and Spanish
- Coordinate scheduling, calendar management, and follow-ups for agency leadership
- Assist with data entry, compliance documentation, and file management
- Handle inbound inquiries and route them to the appropriate team member
- Support ad hoc administrative projects as assigned
- Conversational to fluent proficiency in Spanish and English — written and spoken (firm requirement)
- 1–2 years of administrative, virtual assistant, or office support experience
- Comfortable with CRM tools, Microsoft Office, and similar platforms
- Strong attention to detail with ability to manage multiple tasks simultaneously
- Reliable internet connection and a dedicated remote workspace
- Proactive communicator who follows through independently
- Familiarity with GoHighLevel (GHL) or similar CRM/marketing platforms
- Background supporting US-based companies or US health, life, or Medicare insurance operations
- Experience with recruiting or onboarding workflows
- Comfort with Canva, document formatting, or basic HTML email work
- Competitive compensation based on experience (discussed at interview)
- Fully remote — work from home
- Collaborative Filipino-American team environment
- Opportunity to grow with a fast-scaling US insurance agency
- Exposure to US insurance industry operations and systems