WFM Service Level Coordinator - Shaw, Mandaluyong (Work Onsite)
Manila City, Metro Manila
Permanent
Full-time
7 days ago
Overview As a Service Level Coordinator , you will play a critical role in ensuring smooth operations and efficient utilization of resources within a dynamic BPO environment. You will be responsible for monitoring real-time metrics, identifying trends, and providing immediate support and guidance to frontline staff on site to optimize performance and meet service level objectives.