Company Description At TELUS, we are a purpose-driven team that collaborates daily to innovate and create positive impact. We provide technology solutions that make life safer and easier, and support those in need. Our inclusive and spirited team is dedicated to empowering our customers and communities to thrive in a digital world. We offer a supportive environment where you can be your best self, explore your interests, and make a difference in our communities and the planet. Join us and be part of a digitally-enabled workforce that pushes boundaries for sustainable change. Visit www.telus.com/careers to learn more. Role Description This is a full-time on-site role for a Customer Service Advisor, located in Taguig. The Customer Service Advisor will be responsible for providing customer support, ensuring customer satisfaction, and maintaining a professional telephone manner. Day-to-day tasks include responding to customer inquiries, resolving issues efficiently, and delivering exceptional customer-focused service. The role requires strong communication skills and the ability to work effectively in a team environment. Qualifications Customer-focused Service and Customer Satisfaction skills Excellent Telephone Manner and Customer Support abilities Strong Customer Service experience Excellent communication and interpersonal skills Ability to work effectively in a team environment Problem-solving skills and attention to detail Experience in a similar role is a plus Show more Show less