Project Shift Schedule: Morning Shift Project Rest Day: Weekends off Project/Team Location: Taguig Uptown Bonifacio Tower 3 Skill And Qualifications Standard Delivery Ops Manager role, no domain 8 to 12 years of work experience; with 5 to 10 years of supervisory experience Preferred financial background Responsibilities Responsible for career management of service delivery operations staff (e.g., training, engagement, mentoring, succession planning and annual performance process) Ensure execution of delivery work across one or more service delivery operations Drive optimization of delivery of standard solutions within area(s) of expertise Manage and reduce costs on standard offerings, assets, technologies, licenses, facilities, subcontractors (where required) Manage recruiting, staffing, pyramid mix, utilization, cost-to-serve, and capacity of staff to optimize balance between cost and delivery targets.