Head of Conduct Risk, Data Analytics and Assurance Program
Sun Life Financial
- Manila City, Metro Manila Taguig City, Metro Manila
- Permanent
- Full-time
- Well-versed in risk management with strong understanding of risk assessment methodology and framework.
- Strong data analytics background or data analytics practitioner
- Experience in compliance, audit or consultancy
- Brings expert knowledge of existing and new regulatory developments relating to Sun Life Philippines, specifically programs that are overseen by Compliance.
- Leverages this regulatory expertise to ensure the operating procedures and systems, products and practices of Sun Life Philippines deliver compliant outcomes.
- Ensures personal knowledge of regulatory and market conduct trends remains current to ensure compliance programs remain robust and fully meet regulatory and Board expectations.
- Expert level of communication skills covering written analysis, board reporting and delivering presentations.
- Expert level of consulting skills, advising the business in solving regulatory problems
- Knowledgeable of regulatory requirements relating to insurance, mutual funds, investment and trust operations.
- The position requires that the candidate is able to understand, analyze and advise complex problems relating to compliance and regulations. Must be able to apply that regulatory knowledge to support compliant and efficient policies, processes and business outcomes.
- Experience in Agile project management and strong background applying Agile methodologies with diverse teams.
- Highly analytical and able to formulate practical but meaningful solutions to problems.
- Collaborative and team player
- Highly resourceful and proactive
- Ability to work and deliver under pressure or with minimal supervision
- Internal – with local Compliance peers and Business as the role mandate requires engagement, collaboration and consultation, including running a pertinent Committee/Working Group. This, at a minimum, is expected to occur at least monthly.
- Internal – with Enterprise / Regional Compliance peers in alignment with relevant policies and operating guidelines. This, at a minimum, is expected to occur at least monthly.
- At least a University Degree. A CPA certification or LLB degree is preferred. Equivalent experience in the role with other financial institutions may also be considered.
- 5-7 years of experience of Compliance, Risk, Audit or Consultancy work in financial industry, preferably within the insurance and/or asset management sectors. Experience in risk management of financial institutions, including insurance, asset management, and/or banking is a plus.
- Develop relevant training programs in collaboration with Compliance Training Center of Excellence program champion.
- Ensure timely deployment and effective execution of compliance programs with respect to the mandates of the role.
- Partner with other members of the Compliance Department and business units, where appropriate, in the design, development and implementation of policies, operating guidelines and procedures including remediation of relevant risks.
- Act as one of the program champions of Agile and Digital Ways of Working with other members of the Compliance Department and relevant stakeholders.
- Perform and deliver other responsibilities or tasks as may be assigned by the CCO-BUCO.
- Supports the CCO-BUCO in the promotion and embedding of customer conduct risk culture, ownership and accountability across the Sun Life Group (Philippines) in accordance with Enterprise Three Lines of Defence model of managing risks.
- Supports the CCO-BUCO in the performance of the customer conduct risk assessment together with the business, including provision of proactive views, insights and compliance challenge where needed.
- Leads and drives the Customer Conduct Risk Committee or Working Group, as may be established locally or driven at the Enterprise or Regional level.
- Develop standard customer conduct risk metrics that are applicable or to all Sun Life Group (Philippines), and where appropriate, formulate unique metrics for each Sun Life Philippines entity.
- Develop monitoring and reporting mechanisms for customer conduct risk trends and analyses, which shall form part of the Compliance Reports by the CCO-BUCO to various governance fora (such as but not limited to Senior Management meetings, Board, Risk and Audit Committees) including reportorial requirements at Enterprise or Regional level.
- Develop DA framework, standards or playbook for the Compliance Team.
- Support the CCO-BUCO and Compliance Leadership Team in creating and producing data-driven Compliance Reports.
- Serve as Compliance point-of-contact (POC) for all DA initiatives, at Enterprise and Business Unit level.
- Provide ongoing review, training and continuous improvements on DA programs.
- Develop annual CQA plan in conjunction with CCO-BUCO and Compliance Leadership Team.
- Prepare relevant CQA reports which form part of CCO-BUCO’s Compliance Reports.