Customer Relations Associates for Ecommerce Account Cubao Quezon City
ACES
- Quezon City, Metro Manila
- Permanent
- Full-time
- Managing incoming calls and customer service inquiries
- Identifying and assessing customers’ needs to achieve satisfaction
- Guide customers in navigating the online shopping site
- Process customer requests like activation of account, crediting of refunds, providing promo codes, etc.
- High School graduate up to College graduate
- No experience required, but should be highly trainable. Selling or customer service experience in any field will be an advantage.
- Above average English communication skills
- Willing to be assigned in Cubao, Quezon City
- Amenable to work on Shifting schedule
- Paid Vacation Leave
- Paid Sick Leave
- Performance Bonus
- Recruitment / Signing Bonus
- Paid Holidays
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