Accounts Receivable Specialist (Billing & Collections)
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- Davao Region
- Permanent
- Full-time
- You will be paid in USD (bi-monthly: every 15th and 30th)
- Paid Time Off in accordance with company policy
- Observance of Holidays per company guidelines
- 100% remote setup so you can work wherever you're most productive
- Direct impact on cash flow and business operations from day one
- Small team environment where your work has immediate visibility
- Generate and send invoices to commercial and industrial clients accurately and on time
- Maintain organized billing records and ensure invoices reflect correct pricing, terms, and job details
- Support the migration of historical billing data from Workflow into QuickBooks Online
- Keep billing workflows clean, consistent, and up to date inside QuickBooks Online
- Follow up on outstanding invoices and overdue accounts through phone and email
- Manage the full collections cycle from initial follow-up through resolution
- Track aging reports and prioritize collections activity based on account status
- Communicate professionally and clearly with clients to resolve billing disputes and collect balances
- Set up new vendors in QuickBooks Online and maintain accurate vendor records
- Coordinate with the owner on vendor terms, documentation, and onboarding requirements
- Support basic bookkeeping tasks as skill level allows, with potential to take on more over time
- Maintain accurate records inside Monday CRM alongside QuickBooks Online
- Keep both systems current and flag any discrepancies between platforms
- Support process improvements as the business scales toward higher volume
- Proven experience handling invoicing, billing, and collections specifically for a commercial service business
- Direct industry background in commercial cleaning, field service, trades, or a similar service environment
- Strong proficiency in QuickBooks Online including invoicing, AR management, and vendor setup
- Clear, professional English communication skills both written and spoken, customer phone calls are part of this role
- High attention to detail and a track record of following through on outstanding balances without being managed
- Comfort working independently in a small business environment where you own your function
- Familiarity with CRM tools, Monday CRM experience is a plus
- Self-directed and organized with the ability to manage multiple open accounts simultaneously
- Experience supporting a commercial cleaning, field service, or trade business at a deeper level beyond basic familiarity
- Basic bookkeeping experience beyond AR and collections
- Familiarity with data migration or transitioning billing records between platforms
- A short Loom video (1 to 2 minutes) introducing yourself, describing your experience handling invoicing and collections for a commercial service business, and explaining how you manage overdue accounts from first follow-up through resolution
- Video Introduction - Record an video introduction to showcase your communication skills and work experience
- Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
- Recruitment Interview - Initial screening with our talent team
- Executive Interview - Meet with senior leadership to discuss role alignment
- Client Interview - Final interview with the client team you'd be supporting
- Background & Reference Check - Professional reference verification
- Job Offer - Successful candidates receive a formal offer to join the team