Business Analysis Manager, Vice President - Cebu

JPMorgan Chase

Cebu
Permanent
Full-time

19 days ago

Job Description:We are seeking a highly talented candidate for a full-time position on our Business Intelligence Team for Merchant Payment Solutions Center. The successful candidate will work as part of a small team focused on process improvement, operational and performance analytics, project support, and other high priority initiatives.Job SummaryManage a high impact team of analysts and business experts focused on driving innovation ,operational efficiency, providing excellent decision support analytics, strategic recommendations, and business insights.Job Responsibilities

Deliver monthly business insights highlighting performance and training opportunities with goal of coaching, developing front-line specialists to deliver excellent client service.
Based on business insights provide recommendations for process improvements to product/tech teams, collaborate to design solutions or create “in-house” tools/solutions given available technology.
Explore and learn new business processes, understand customer journey, identify opportunities, and create/drive innovative solutions or recommendations to ensure performance excellence.
Learn and navigate several systems and tools, partner with cross-functional, cross U.S. / global teams to solve client problems.
Participate in planning key business initiatives, working across different business units and functions.
Create high quality executive presentations, as well as ad hoc views and special topic storylines / pages. Articulate and document complex and ambiguous topics in an easy to digest at executive level.

Required qualifications, capabilities, and skills

Bachelor's degree with a preferred emphasis in a field such Business Administration, Business Management, Finance, Operations, or with 5+ years of relevant work experience.
Minimum 3-5 years of management experience, directly managing staff.
Excellent interpersonal and organizational skills with proven, demonstrated ability to communicate with all levels of an organization (written, voice, and in person).
A critical thinker with the ability to understand, dissect and analyze information and provide sustainable solutions; capable of challenging the norm and making recommendations.
Works well under pressure with minimal supervision; superior time management and prioritization skills, manage multiple and competing priorities.
Strong experience with creating professional presentations and communication for consumption by senior executives.
Strong knowledge of Microsoft suite (Excel, Power-Point etc.)

Preferred qualifications, capabilities, and skills

Generally 5+ years in advanced account management, relationship management, wholesale client relations or client servicing experience preferred.
Knowledge financial services (wholesale clients); Experience in the payments business or Merchant Services.
Knowledge of software packages /platforms (Python, SQL, SAS, UNIX, Teradata, Oracle)

About Us:JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team: The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

JPMorgan Chase

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