At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.What will your story be? Apply now!Learn more:Reporting to: D&IT DirectorDuty Post: HQ BGC Taguig CityApplication Duration: This job posting will remain open until the vacancy is filled.IT Business Solutions ManagerThis role is responsible for managing and supporting a portfolio of business applications within a geographically distributed virtual team. The role focuses on driving standardization, efficiency, and continuous improvement across business solutions, while ensuring reliable service delivery, governance compliance, and alignment with business needs. The position works closely with business stakeholders, D&IT partners, and external vendors to deliver scalable, secure, and innovative solutions within agreed budgets.As the IT Business Solutions Manager, you will:Capability ManagementPartner with business teams to identify and enhance existing solutionsLeverage existing JTI tools and platforms to meet capability needsSupport development of global, regional, and local business capabilitiesCollaborate with other regions to maximize technology reuse and accelerate adoptionSystem RolloutsSupport multi market rollout of centralized systems under regional guidanceCollaborate with other regions to share best practices and accelerate deploymentsAssist regional teams to ensure smooth and successful go live executionFreedom Within a FrameworkUse low code tools to deliver simple and short term business solutionsStay updated on tool capabilities and integrate with JTI systems via APIs to improve data flow and user experienceService Delivery & Business ContinuityEnsure effective support and training for business users on systems and applicationsMaintain stability, reliability, and compliance of managed D&IT applicationsManage incidents, problems, and application related issues within the portfolioAlign closely with internal and external D&IT service providersInnovation
Work with market teams to explore new trends and ideas
Identify opportunities to improve business models and operational efficiency through technologyDistributed Teamwork & OperationsContribute to a geographically distributed team managing functional applications such as Sales, Finance, or DataOversee operations, enhancements, and project execution within the assigned portfolioLead or support regional projects including planning, data migration, and go liveAct as a technology expert and continuously upskill to meet evolving business needsMaintain close communication during critical incidents to ensure proper prioritizationD&IT GovernanceManage budgets and financial planning for regional applications and servicesOptimize costs through alignment with corporate standards and reuse of existing solutionsEnsure compliance with D&IT policies, procedures, and technology guidelinesRequirements:Bachelor's degree in IT or a related field3-5 years of IT experience, including at least 1 year managing business solutions or application teamsExperience in multinational companies and FMCG industry preferredFamiliarity with tools like PowerPlatform, Data Lake, Field Sales, or Online Sales systemsStrong skills in business analysis, process documentation, and solution designSolid understanding of project management and budgetingExperience working with suppliers and external partnersEffective communicator across all levels; team-oriented and collaborativeProactive, organized, and able to manage ambiguity and fast-paced environmentsCreative thinker with a customer-focused mindset and drive to innovateAre you ready to join us? Build your success story at JTI. Apply now!Next Steps:After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor Assessment tests Interviews Offer. Each step is eliminatory and may vary by role type.At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
