Broker Officer

• Respond to enquiries and action requests from Directors and Senior Brokers.
• Process new business, renewals, and policy maintenance with accuracy and efficiency.
• Provide and follow up on quotations and policy renewals, ensuring the best options for clients.
• Conduct remarketing of renewals, negotiating with insurers to secure competitive coverage.
• Prepare and manage correspondence between our Client's Insurance, clients, and underwriters, ensuring clear and professional communication.
• Lodge and oversee claims, working closely with underwriters to facilitate smooth processing until finalization.
• Manage debtors and ensure timely follow-ups to maintain financial stability.

• Mid-to-senior-level experience in the insurance industry, with a solid understanding of brokerage processes.
• Tier 1 qualification (essential).
• Strong background in insurance, ideally with Australian insurance experience.
• The ability to work independently, think critically, and problem-solve, especially when engaging with insurers.
• Strong communication and organizational skills to manage multiple priorities effectively.
• Experience with Insight (internal insurance system) is a plus.

• Be part of a Great Place to Work® certified company that's going places!
• Thrive in a dynamic, inclusive, and supportive culture that celebrates collaboration, diversity, and shared success across borders.
• Enjoy competitive compensation that recognizes your skills and contributions.
• Work with global clients and stakeholders, gaining valuable international exposure.
• Comprehensive medical benefits to support your well-being, covering your family member(s).
• Generous paid leave entitlements, because life outside work matters too.
• Exciting team outings, company events, and travel opportunities, like our annual overseas trips, unforgettable parties, and more.
• Collaborate with colleagues across Malaysia, Vietnam, the Philippines, and Australia, expanding your global perspective.
• Ongoing training and career development tailored to your role and the industry.

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