-Verify and analyze quality complaints; and initiate problem-solving team for corrective actions- Ensure effective 8D process with full integrity of data/information to ensure problems are effectively resolved and no recurrence.-Fulfill customer response time * Meeting customer requirements, understand reject criteria, job requirements- Identify and establish sensitive leading indicators/process controls for early detection- Regularly review the performance ensure effective reaction to contain affected materials/machine - Utilize the data to drive continuous improvement within area of responsibility * - Establish robust quality systems which enables good quality of products being produced.
To achieve company’s quality goals and AOQ
Minimize cost of quality (COQ)- Ensure product specifications are met- Ensure area of responsibility is always in compliance to control planNotify any changes in product/process or systemReduce reject for cost rationalizationHuman resource optimization * Promptly informed of products or processes which do not conform to requirements.
Authority to stop production to correct quality issues
Coordinate on fulfillment of customer specific requirement
Verify and analyze reliability failures and initiate problem-solving team for corrective actions-Fulfill corrective and preventive action response timeTimely PPAP document submission
