Customer Base Services Sales Consultant

• Be responsible for generating services sales revenue by creating and maintaining close relationships with new and existing customers across all Dayforce product lines
• Provide services expertise and increased opportunity awareness in supporting Sales and Professional Services effort to achieve overall revenue targets. This expertise is communicated on sales calls, webinars, and other identified events
• Be responsible for executing business development activities required to realize individual, team, and corporate revenue goals
• Provide regular communication with Sales & Services stakeholders on services campaign effectiveness and opportunities for new campaigns
• Be an integral part of the Services Sales team with responsibility for developing and maintaining the services opportunity pipeline and participating in key North American sales and forecast calls
• Manage customer and opportunity information in Salesforce to support license sales and general account planning
• When required, participate in the RFP response process, contributing to meet the RFP requirements
• Support Marketing initiatives in coordination with Customer Base Services Sales leadership
• Develop and maintain knowledge of Dayforce product line and solutions. Develop and maintain the ability to articulate the value proposition in conversation with customers, partners, or Dayforce resources
• Develop and maintain knowledge of Dayforce Value Added Services offerings. Develop and maintain the ability to articulate the value proposition of Value Added Services in conversation with customers, partners, or Dayforce resources

• Experience developing and implementing sales/services strategies

• Demonstrate technology, leadership, and interpersonal skills
• Experience working with prospects throughout the full sales cycle
• Develop productive working relationships with customers and individuals in other business units developed through understanding different perspectives and issues
• Able to work with provided direction and promotes an open flow of information so all stakeholders are well informed
• Actively works to improve relationships with others by understanding their perspectives and issues and works toward win-win solutions
• Demonstrates a proven ability to put the customer at the center of all activities as illustrated in proposed services solutions
• Possesses the technical skill and knowledge to share information with customers and coworkers, and responds to concerns with timely, meaningful, fact-based, and constructive feedback
• Bachelors degree or equivalent experience

• Knowledge of Dayforce product modules is preferred
• Strong customer-facing consulting skills
• Experience with consultative selling and negotiating techniques, giving, and getting accurate information
• Communication and negotiation skills as demonstrated leading engagements
• Minimum three (3) years of software industry experience with a preference for human capital management applications consulting experience

Ceridian