Front Desk Receptionists

• *Greet and Assist*: Welcome visitors, clients or patients; answer queries and direct them to appropriate personnel.
• *Reception Duties*: Manage front desk operations, including phone calls, emails and correspondence.
• *Scheduling*: Book appointments, meetings and reservations; maintain accurate calendars.
• *Data Entry*: Accurately record visitor/patient information, update records and manage databases.
• *Customer Service*: Resolve complaints, provide information and address concerns.
• *Administrative Support*: Assist with mailings, scanning, photocopying and filing.
• *Cash Handling*: Manage transactions, process payments and handle invoicing (if applicable).
• *Security and Confidentiality*: Maintain confidentiality, secure sensitive information and adhere to data protection policies.
• *Maintenance*: Ensure reception area cleanliness, organization and supplies.
• *Team Collaboration*: Support colleagues, provide backup coverage and participate in meetings.

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