associate III, sales support phl
- Taguig City, Metro Manila
- Permanent
- Full-time
- Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met.
- Provides support to a team of sales (inside/outside) representatives.
- Works with sales management, sales reps and customer service to process customer orders and/or change orders.
- Verifies and reviews the accuracy of orders.
- Responsible for monitoring overall account activity for assigned group.
- Tracks data and creates reports regarding market conditions, sales results, team earnings, etc.
- May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory).
- Takes orders on self-qualified leads when appropriate.
- Prepares product/license quotes as needed for pre-sales customers.
- Seasoned individual contributor.
- Works under limited supervision for routine situations.
- Provides assistance and training to lower-level employees.
- Problems typically are not routine and require analysis to understand.
- Makes minor adjustments to working methods.
- Explains practices, procedures and policies to reach agreement with others outside of the job area.
- Provides administrative or technical support at a senior level.
- Proficient in the various competencies relevant to their job.
- May act as a lead or mentor to more junior technical or administrative support personnel. W
- orks on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
- Generally, works independently within established procedures associated with the specific job function.
- Normally receives little instruction on daily work.
- Determines methods and procedures on new assignments.
- May be informal team leader.
- Two-year college degree or equivalent experience and minimum 3-year experience in functional area.
- OR High School Diploma or equivalent and 5 years functional experience, preferably at a senior level.
- Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.